Baines & Ernst

We are a progressive and professional company based in the centre of Manchester. We are well established, having been in business for over 6 years and have now helped over 100,000 people resolve their debt problems. We currently employ over 300 staff, many of whom are graduates or who hold other professional qualifications.

We were originally a debt collection agency but very quickly found that most debtors have multiple debts, were willing to repay them all but were unable to do so in full. We therefore decided to change from being debt collectors into a company which helped people make reduced payment arrangements with their creditors and providing ongoing support until their debt problem has been resolved.

We aim our service at those people who have debt difficulties and who can afford to pay for help in resolving those difficulties. Put simply, our clients are not poor, they just have a debt problem and we see our role as helping them regain control of their finances.

Strategic Partnerships
We believe that we must have a full range of options available to ensure that we can offer the best solution to each individual client. We also recognise that we cannot provide all possible solutions from our own resources. Consequently, we have a number of strategic partnerships in place with other professional organisation's to ensure that clients will always be offered the most appropriate solution to their problem.

We only ever enter into a strategic relationship with a new partner after we have carried out rigorous checks to ensure that the new partner will provide solutions of the same high quality as those we provide ourselves.