Account Coordinator
- Location:
-
South West London (SW1) jobs
- Salary:
- £23000
- Company:
- BROOK STREET BUREAU - Microsoft Reading
- Job type:
- Contract jobs
- Date posted:
- 06/11/2009 12:31
- Job id:
- 45877722
- Contact:
- Marie-Anne
- Ref:
- Totaljobs/GB5061
Online Account Coordinator - Vacancy Details
Brook Street are working with Microsoft C&O (Consumer & Online) in London Victoria to recruit a Account Coordinator`s for their Microsoft Advertising Team on an initial 7 month contract of services starting asap.
Job Mission:-
The Account Coordinator undertakes the day-to-day management of accounts and is responsible for execution of the customer`s order and ensuring that campaigns are fulfilled in line with the customer`s requirements and expectations. The Account Coordinator and Account Executive (AE) work as a team to protect revenue within the account.
Team/Department Mission:-
To achieve industry-leading profitability by creating a viable and sustainable business through excellent customer relationships and market leadership.
Key Accountabilities:-
Customer ManagementManage the day-to-day running of the account communicating regularly to gain up-to date account information Monitor contract delivery and report progress against client goals keeping the customer and AE informed of the statusOptimize campaign to ensure highest return on investment Conduct mid and end of campaign analysis. Project manage all bespoke advertising solutions, collaborating with various internal Microsoft Advertising groupsManage accurate and efficient booking of sales contract data into internal systems in concert with established sales process and policyAct as point person on all disputed account receivables (AR)
Collaboration with Account Executive and OthersLiaise with AE on customer issues and act autonomously to resolve them Collaborate with internal teams (Sales Planners, Technical Account Managers, Ad Operations Managers) to co-ordinate the successful launch and delivery of campaigns.
Success Criteria:- Deliver against all KPIs Develop excellent customer/partner satisfaction whilst maximising MSN yield Deliver all reporting and on-going measurement requirements on time
Knowledge, Skills and Experience:-
1) Essential ExperienceAccount Management/Client Services experience with some element of online experience preferable. Agency/network experience is desirable.
2) Technical / Functional SkillsHigh level of proficiency in Microsoft Excel, PowerPoint and other MS Office applications In depth knowledge of the on-line advertising industrySpecialised industry, customer and campaign knowledgeCampaign analysis
3) Personal Attributes / Interpersonal SkillsStrong organizational/project management skills.Structured and methodical Detail orientation Team PlayerLearning Agility
4) QualificationsEducated to degree level or equivalent
Special Requirements/Additional Information e.g. Language skills
As a Brook Street contractor you will be entitled to 25 days holiday per annum, 8 days paid Bank Holiday, discounted gym membership, use of the onsite health facility, access to online learning and training and an excellent subsidised restaurant.
Salary £22k to £24k per annum
For more information on this role and to apply, please send your CV to Marie-anne Leung Kam at v-maleun@microsoft.com
Brook Street are only able to process applications from candidates who are eligible to work in the UK.
