Account Executive
- Location:
- Hungerford jobs
,
Berkshire jobs
- Salary:
- £20000 - £23000 per annum
- Company:
- Susan Hamilton Group
- Job type:
- Permanent jobs
- Date posted:
- 09/11/2009 09:29
- Job id:
- 45890121
- Contact:
- Zoe Ewens
- Ref:
- Totaljobs/ZEAE09
My client are an Information Management Specilaist who help their UK and international clients achieve their sales and marketing objectives. Due to business growth, they are looking to expand the Acount Management team but the appointment of an additional Account Executive. Reporting to the Account Manager, the role is resoonsible for providing a high level of customer service to existing clients.
Role Description
1.Take client calls and document the requirements clearly
2.Compose clear and concise email communications to our clients following procedures in Total Recall guidelines
3.Prioritise and manage own work load in accordance with project delivery dates
4.Create project documentation required in accordance with the company's process flow
5.Utilise all internal systems to ensure that the process flow of project works efficiently
6.Book and run internal meetings as required, e.g. project kick offs etc
7.Once proficient in company processes, take ownership of new projects or tasks and complete with minimum assistance
8.Take responsibility for ensuring that projects are completed and delivered in an efficient and timely manner
9.Liaise with external agencies as required, e.g. data suppliers, telemarketing companies etc
Person Specification
*Proficient in Microsoft office products (2007 version an advantage)
*English language skills essential with writing for business experience desirable
*Customer care experience desirable with pleasant telephone manner
*A full UK driving licence advantageous as some travelling may be required.
*Experience in a similar role would be advantageous
*Role requires someone who is proactive and efficient with a logical approach to projects
