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Application Support Analyst

Location:
Windsor (SL4) jobs   
Salary:
Dependent on experience
Company:
ediTRACK ltd
Job type:
Permanent jobs
Date posted:
23/11/2009 17:00
Job id:
45882582
Contact:
Ruth Set
Ref:
Totaljobs/2009-11-0 6 ASA

The Company.

ediTRACK build and host web-based applications for managing complex business processes; integrating customers, suppliers and partners in a single coherent architecture delivering complete process visibility.

The Role.

Due to continued expansion we have a vacancy for an Application Support Analyst to be based at our Windsor office.The successful candidate will assist the Systems Manager in supporting a worldwide customer user base.

This position would suit a candidate with some support experience who is looking to build on their knowledge and is eager to develop new skills.

Position Responsibilities:
  • Diagnosis and resolution of application support issues in a range of client critical software applications.
  • Development of application enhancements.
  • Provide 2nd and 3rd Line support to ediTRACK users.
  • Test ediTRACK software components.
  • Provide configuration assistance to customers building ediTRACK-based solutions.
  • Systems management and monitoring of back-office server processes.
Requirements:
  • Have a strong client-centred ethic and take pride in customer satisfaction.
  • Good understanding of database applications and SQL knowledge.

STRICTLY NO AGENCIES

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