| Job Title: Assistant Manager - Upper Crust - Birmingham New Street station
Location: Birmingham, West Midlands (County)
Salary: £16000 - £18000 per annum + Benefits
Company: SSP UK Ltd
Job Reference: Totaljobs/SSP -808
Job Type: Permanent jobs
Date posted: 23/11/2009 18:04
Position Description
Upper Crust is a busy retail catering unit based at Birmingham New Street station. Working closely with the Unit Manager to run the unit, you will have a real impact on the business - serving customers on the move, directly affecting profit and loss, and motivating the team to deliver the highest standards of service. You will often work independently in this highly operational role and can maximise the opportunity to develop your skills from managing and motivating the team, placing stock orders, taking deliveries and having a real impact on every aspect of running the unit. You will also help with the operational procedures as an integral support to the Unit Manager, running the site in their absence and playing a key role in its success. You will be working for the travel sector's world-leading foodservice business, so you will have the security that learning and development opportunities are available if you want to take your skills to the next level.
Required Experience
Every day is different here, so there's no time to ever get bored. By the time you have managed the rush hour, restocked the displays, prepared more products, carried out some Health and Safety checks, reviewed the sales, held a staff meeting etc., the day will almost be over. You should ideally have experience in a busy, branded food retail catering environment and be used to working varied hours, with some early starts. The huge variation in shift hours means this role would best suit someone who lives locally - so you can improve other peoples travels without spending too much time commuting yourself. More than anything, you should want to offer great customer service, appreciating the impact this has on the business. You will need previous experience having accountability for the financial performance, quality of service, maintenance of brand standards and people management within your unit. Certification in Health & Safety and Food Hygiene also preferred.
Salary & Benefits
The salary for this role is between 16,000 - 18,000. In return for your dedication and experience, we offer a competitive salary, 28 days holiday, performance related management bonuses, superb learning and development and promotional opportunities, with a tailored development plan to help you achieve your career goals, 20% discount on most of our brands, meals on duty, pension - after qualifying period, life insurance, with many other incentives and benefits. We also offer straight shifts and in some units you will also be offered a branded uniform.With so much on offer - a variety of hours, great benefits, a fantastic team culture, excellent training, and all with the thrill of working in a busy station environment - it's not where you start in a management role with us, it's when!
Employer Description
SSP is the leading dedicated operator of food and beverage brands in travel locations worldwide. We have a long heritage in food and travel, with over 60 years experience in the industry. All our operations feature a mix of food and beverage brands tailored specifically for each location.SSP employs 26,000 staff across 31 countries, and serves millions of customers every week. For further career information and application details please go to w w w . s s p - c a r e e r s . c o m
Site Description
Birmingham New Street is one of the UKs busiest stations. No two days will ever be the same in the hustle and bustle of this environment.Upper Crust is SSP's biggest and longest running success story. But it's not just our baguettes that have customers coming back again and again. Freshly baked pastries, cakes, snacks, quality coffee, juice and cold drinks add to Upper Crusts enduring popularity. 
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