Branch Customer Service Manager - Daventry
- Location:
- Daventry jobs
,
Northamptonshire jobs
- Salary:
- £24-£32K Basic - OTE £39K + Bens
- Company:
- Alpha Recruitment
- Job type:
- Permanent jobs
- Date posted:
- 27/10/2009 15:53
- Job id:
- 45497965
- Contact:
- Debbie Williams
- Ref:
- Totaljobs/Branch Customer Service Manager - Daventry
Branch Customer Service Manager
Location: Daventry
Basic Salary £24K - £32K (Depending
on experience) + Bonus OTE £39K & Corporate Benefits
Our client is a high street name who’s reputation
is paramount on the service they deliver, they are currently looking for a
Branch Manager, you'll be at the leading-edge of this retail building society revolution,
using your experience and your team's unique understanding of your local
customers, to deliver the right products and services for your customers every
time.
Customer
Experience
As the Branch Manager, you'll not only set the
pace, tone and standards for your team you will also coach and develop them to
provide an outstanding customer experience. You will also be responsible for
developing the efforts of specialists within the branch such as Mortgage
Advisors and Financial Advisors and ensure the customers receive a seamless
service, whatever their needs. Operationally, you'll help develop your area's
business plan and ensure your branch is fully equipped to reach its goals.
You'll also be an inspirational leader, providing clear direction, coaching and
support to build a committed, collaborative team that delivers high standard of
customer service - day in, day out.
The Person we are looking for
·You will need to be an
accomplished people manager who can inspire a team to combine a strong sales
focus with high standards of customer service.
·You will need to have a broad
knowledge of banking products, services, regulations and operations as this will
enable you to run your branch developing your team and executing a clear,
commercially astute business plan that's driven by your customers needs.
·Ability to make your customer
base the centre of your day, personality and strong communication skills, all
your customers will know your name and your team will know you are always there
to support and develop them.
If you have the banking knowledge we require and you are interested in
applying for this position, please send your CV in total confidence today.
Debbie
Williams Tel 0113 2470994 debbie@alpharecruitment.ltd.uk
