Branch Manager - Uk's Luxury Permier Tour Operator
Salary: £26000 - £28000 per annum + Bonuses
Location: Milton Keynes, Buckinghamshire
Date posted: 03/11/2009 11:16
Reference: Totaljobs/24671
Branch Manager - UK's Luxury Permier Tour Operator
My client, the UK's leading luxury award winning tour operator requires a focused dynamic branch manager to oversee management of the branch and to ensure targets are met and exceed.
Branch Manager Responsibilities:
* To lead and develop a team of sales consultants in order to achieve team sales and margin targets
* To assist in driving a service orientated culture aimed at building repeat and customer loyalty
Branch Manager Duties:
* On a weekly basis analyse branch sales and feedback from team in order to feedback to Regional Manager on product requirements and sales opportunities
* Meet weekly with the Regional Manger to review sales team performance and feedback on actions being taken to maximise sales and margin
* Identify team training needs and liaise with Learning and Development team to ensure adequate product and sales skill training is in place for team
* Communicate as necessary with Delivery Team on system problems and required enhancements
* Communicate weekly with Delivery Team on staff rotas and staff resource planning
* Drive a team culture of empowerment where staff take ownership and responsibility for their contribution to the business
* Create an team environment where people are recognised and rewarded for positive contribution to the business
* Hold a weekly team meeting communicating to team on sales performance, directive selling requirements and product promotions
Branch Manager Essential Skills and Aptitudes
* Proven travel management experience gained within the travel industry
* Proven sales coaching skills
* Strong leadership and team building skills
* Detailed Worldwide destination and tailor made sales knowledge
* Proven communication skills
Branch Manager Remuneration:
* Basic Salary to £26,000
* Bonuses based on performance
* 23 days holidays
* Holiday Concessions
* Free Fam trips
Please email your CV or contact Tony on 0207 923 6428 for further details
