Branch Service and Control Manager
- Location:
- Chester Le Street jobs
,
County Durham jobs
- Salary:
- £15,200 - £19,000 plus competitive bonus scheme
- Company:
- Santander
- Job type:
- Permanent jobs
- Date posted:
- 20/11/2009 18:03
- Job id:
- 45826398
- Contact:
- Nikki Karia
- Ref:
- Totaljobs/00027050
Ready to build your future with one of the UK’s largest banks and second largest provider of mortgages and savings? As part of the Santander Group, we enjoy all the backing of a global bank with 132,000 employees, 69 million customers and 11,180 branches in 40 countries – so we’re really going places. You can join us on our journey.
This role is focused on ensuring that Abbey delivers the best customer service experience on the high street. Reporting to the Branch Manager, you’ll give the branch team the training, direction and motivation they need to delight customers and drive sales while meeting all our regulatory and financial security requirements.
Leading your team to perform at the highest standards, you’ll always be looking for ways to improve things. You’ll oversee everything from the general appearance of the branch to merchandising and queue management. So you’ll need to combine experience of managing a customer-facing sales team, possibly in a retail sales environment, with a detailed understanding of branch or store control procedures and financial security. Ideally you will also have retail banking experience.
