CENTRAL RESERVATIONIST / FULL TIME / (INBOUND) – MASALA WORLD
- Location:
-
Worlds End, South West London (SW10) jobs
- Salary:
- £8.50 to £10.00 per hour
- Company:
- MASALA WORLD
- Job type:
- Permanent jobs
- Date posted:
- 22/11/2009 06:00
- Job id:
- 45865910
- Contact:
- DEBORAH JELFFS
- Ref:
- Totaljobs/Masala World
Here at Masala World, we are looking for people with excellent communication skills, a friendly telephone manner and a flexible approach to work to join our central reservation team based at Chutney Mary in Chelsea SW10 0SZ.
Masala World is an expanding leading London restaurant company specializing in Indian cuisine. We own and operate Chutney Mary, Amaya, Veeraswamy and 7 Masala Zones - amongst the world's best restaurants for real Indian food, style and professional management (see www.realindianfood.com for details).
With the highest standards of customer care, our reservation team process telephone restaurant reservations and act as a customer representative to our customers in a friendly and efficient manner to support our top class restaurants – Amaya, Veeraswamy and Chutney Mary.
This position will include the following:-
·Answering the phone
·Taking and confirming reservations
·Managing a computer based reservations system
·Other administrative tasks relating to the reservations system
Requirements
·Highly organised and positive person
·Confident communication skills
·Solid computer and keyboard skills (previous Microsoft office experience)
·A commitment to provide excellent customer service
·Excellent English – both oral and written
·Previous customer service experience gained in a call centre
·An active team player
· Experience with Hospitality or Restaurants
This is a full time position – 35 to 40 hours per week - working on a 5 rotating shift basis Monday to Saturday between the hours of 9am – 6pm. You must be fully flexible to commit to these hours and my be required to work late on some occasions including weekends and public holidays
Circa £8.50 to £10.00 per hour dependant on your experience plus excellent company benefits (meals on duty, staff vouchers, staff discounts). We invest, train and develop our people.
Immediate start available.
If you have what we are looking for please apply to jobsho@realindianfood.com
You will need to be resident in the UK, have the correct immigration documents and be able to provide the contact details of two referees.
