Claims Handler
- Location:
- Cardiff jobs
,
South Glamorgan jobs
- Salary:
- Up to £21000 depending on experience
- Company:
- Additions Resourcing Ltd
- Job type:
- Permanent jobs
- Date posted:
- 10/11/2009 12:28
- Job id:
- 45642295
- Contact:
- Jenny Ansell
- Ref:
- Totaljobs/CH / JA
CLAIMS HANDLER
Our client are looking for an experienced Motor Claims handler to work in their busy office in Cardiff.
Main duties;
- Providing first class customer service
- Deciding on Legal Liability and Policy Liability issues
- Compliance with all regulatory and internal systems controls
- Dealing with all aspects of all classes of motor claims
- Liaising with internal and external service providers
- Reviewing and estimating on current claims files
- Maintaining paper files and computer records in relation to claims
- Handling incoming written and telephone enquiries from policyholder
- Making payments within laid down guidelines
- Understanding of litigation and fraud matters
- Negotiating with claimants and their representatives
Required skills / experience;
- Pro-activeness and the ability to use own initiative
- First class written and verbal communication skills
- Sound judgement
- Experience in handling all aspects of claims
- Strong negotiating skills
- The ability to analyse, evaluate and make logical decisions
- Good organisational skills
- The ability to meet challenging deadlines and department quality and service standards
- A minimum of 5 GCSEs at Grade C or above (or equivalent) including Maths and English
The company offer a good basic salary (negotiable depending on level of experience) and excellent benefits package and development opportunity.
To apply please email your CV to Jenny@additions-resourcing.com
