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The Jardine Lloyd Thompson group is a leading international professional services firm specialising in Risk & Insurance and Employee Benefits.

JLT | Online is a business specialising in internet sales with a full electronic trading platform developed by Pavilion Insurance, a company that was founded by Andrew Selby in 1997, and which has developed niche market personal lines businesses insuring Musical Instruments, Cycles, Pet and Photographic equipment as well as a range of other specialist niche market insurance solutions. JLT, (Jardine Lloyd Thompson Group plc is a FTSE 250 company) acquired Pavilion in June 2007 against the objective of using Pavilion as the platform to develop a major online business. http://www.jltonline.co.uk/ The company also operates its own premium finance business – PIN Finance.

The overall purpose of the role of a Claims Handler in JLT Online is to process, verify, pay or repudiate submitted claims and complete all required submissions to underwriters.

• To process all claims from notification through to conclusion which will include liaising with policyholder, underwriters, investigation of events/circumstances, etc in accordance with company and policy procedures.
• Liaise with nominated suppliers for replacement and repairs.
• Proactive approach to work with proven ability to work independently when required as well as working as part of a small team.
• To ensure that all statutory and company regulations are followed to protect clients, colleagues and business interests of the company.
• Liaise with in house underwriters and our product development team to review and enhance policy wordings.
• Contribute to the collation of Management Information.
• Undertake any ad hoc duties as and when required.
• To acquire and maintain an accurate level of appropriate product and regulatory knowledge and skill in accordance with the job role.
• Contribute to the development of a supported and flexible working environment ensuring business needs are met at all times.

• Min Grade C at GCSE or equivalent in Maths and English.
• Excellent Customer Service skills and telephone manner.
• Good communication skills – written and oral.
• A good knowledge of Microsoft Word, Excel and Outlook
• An understanding of Insurance products and also technical awareness of the principles of insurance and compliance issues that surround it.
• Previous experience of working within a claims dept.
• Excellent time management and organisational skills.

Desirable:

• Previous experience of dealing with Pet Insurance Claims

Competencies:

• Working Collaboratively
• Acts Decisively
• Concern for Standards
• Analytical Thinking

JLT aim to be an equal opportunities employer and we would like to encourage applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

As you would expect from a company like Jardine Lloyd Thompson, we offer highly attractive reward packages. We are aware of how integral our employees are to our progress, so we ensure that everyone shares in that success. Your remuneration package will be determined by your individual contract of employment.

Whilst this varies from company to company within Jardine Lloyd Thompson in the UK, typical benefits can include:

• · Annual Bonus
• · Employee share schemes
• · Flexible Benefit Scheme (called Choices)
• · Generous holiday entitlement
• · Pension Plan
• · Private healthcare scheme
• · Assistance with studying for Professional Qualifications
• · Sports and Leisure Clubs

Once you click apply you will be redirceted to the JLT Group website. Please attach a CV and follow the online application process