Client Service/Account Manager (UK & Europe)-Retail Consultancy
- Location:
- South West London jobs
,
London jobs
- Salary:
- £33000 - £42000 per annum + great benefits
- Company:
- Lipton Fleming
- Job type:
- Permanent jobs
- Date posted:
- 02/11/2009 17:23
- Job id:
- 45827010
- Contact:
- Joanna Byerley
- Ref:
- Totaljobs/9797
Do you have a solid research agency /consultancy experience specialising in Retail & Technology Insight? Do you have a proven track record in delivering client management solutions
Do you speak Dutch/French/German/Spanish/Italian or other European languages?
If you can answer YES to the above, then I would love to hear from you.
My client is a very exciting retail insight consultancy with an enviable client list and international pedigree. They are looking for a really passionate Client Service Manager with exemplary client management skills & preferably one of abovementioned languages. You will be involved in client change management
programmes, audits, benchmarking, analytics, satisfaction surveys, brand experience evaluation, presenting insights, etc. This is a really varied role which will suit a natural relationship builder who wants to progress rapidly within the business.
Ideal Candidate:
* A proven track record within retail & technology research agency/consultancy/insight
* Extensive experience of client management (you must be really devoted to providing highest level of service to clients & have a keen eye for detail)
* Fantastic analytical skills - ability to interpret data and "tell the story" to the client
* Ability to manage projects from inception to delivery - you will be managing programme change etc
* Good organisation skills
* Knowledge of Word/Excel/Powerpoint and willingness to manage own administration
