Club Operations Manager
Organisation Description
Leading the Game
We have a superb opportunity for ambitious individuals who wish to realise their potential within a forward thinking, innovative organisation. Our client is the market leader in the bookmaking, bingo and casino markets, both on the high street and online.
We are looking for talented people, who are able to thrive in a fast paced commercially competitive environment. The business is undergoing an exciting, radical change in operating ethos, from top to bottom, which will challenge, stretch and develop the right candidates.
The role will include the following: –
- Accountable for driving business performance achieving both departmental and club financial targets
- To recruit, train, develop and coach a team to ensure that KPI’s are delivered and continually improved upon
- Provide exceptional customer service and inspire the team to do the same
- Deliver Club, Regional and National Promotions in line with business requirements
- Ensure adherence to all legislation and Company procedures club wide.
- To work across other areas of the club in line with business requirements and in line with personal development plans
- Work closely with other managers within the business to deliver improvements in admissions
- to be a keyholder and to undertake the role of duty manager in line with business requirements
Person Specification
The ideal candidate will come from a large muti site leisure, retail or hospitality background, be able to demonstrate strong leadership qualities and the ability to generate and sustain effective working relationships with a diverse range of people.
You will be self driven and continually looking to improve business performance.You will be comfortable dealing with a number of priorities at any one time through excellent orginsational skills. As you would expect in such a role, superb people management and interpersonal skills are essential to this role.
The role is based within a leisure environment and as such flexibility towards hours of work would also be essential to this role.
