Content Specialist - French - work from home
- Location:
- London jobs
- Salary:
- unspecified
- Company:
- Xchangeteam Ltd.
- Job type:
- Permanent jobs
- Date posted:
- 02/11/2009 14:52
- Job id:
- 45824375
- Contact:
- Barbara Stacy
- Ref:
- Totaljobs/BS26788
My client is a well-known web based travel company, and they are looking for a French speaking content specialist to support their Italian site.
Duties include:
*Monitoring incoming content
*Providing e-mail support to a community of users
*Troubleshooting technical problems and escalating bug reports to engineering team
*Monitoring user feedback and helping to communicate user needs to appropriate teams
*Processing and escalating fraud queries
Skills required:
*Fluency in French (essential)
*Experience supporting an online community. Additional editorial and/or online community experience strongly preferred
*Excellent customer relations skills
*Excellent command of the English language and ability to exercise editorial judgement
*Experience working in a fast-paced Web environment with Web-based tools
*Good knowledge of Microsoft Office products, particularly Excel
If you think you have what it takes, please send your CV for immediate consideration.
