JOB TITLE:SeniorCorporate Sales Manager
RESPONSIBLE TO:Director of Sales
Industry experience in a proactive Sales role an
advantage!
Scope and general
purpose of jobTo provide a
consistent professional approach to all clients through
the highest standards of product and service. To actively contribute to meeting
and exceeding sales targets and profit margins.
Main Job Function§Establish
key relationships with key business travel agents, hotel booking agents and
corporate clients for conferencing for the hotel
§To
ensure that the Hotel’s facilities are sold to the best advantage of the hotel.
§To
give both internal and external customers quality service.
.
Relationships§Reporting
directly to Director of Sales on all areas concerning reservations and revenue
management.
§Liaising
directly with rest of the team on a daily basis on areas concerning sales
requirements.
Main Duties &
ResponsibilitiesSales and Revenue
§To
be proactive with locating and developing new business in line with the revenue
and sales through the appropriate media.
§To
ensure all opportunities are taken to promote products to our customers and to
increase the client base
§To
manage special projects under the direction of the Director of Sales
§To
host any promotion events at the Hotel or external site as required by the
Director of Sales
§Represent
the hotel and key trade shows, road shows and work shops to obtain new leads.
§To
obtain 12 sales appointments per week both out of the office and in house.
§Ensure
key agents with over ride agreements with the hotel are account managed and
that all bookers are aware of the facilities.
§Establish
new business over and above the base business in the hotel through direct
corporate and agency business.
§Be
aware of the key trends in the market and take appropriate action.
§Have
extensive knowledge of competitor hotels and what business is booking into the
area.
§Organise
corporate sales promotional initiatives.
§Encourage
full usage of all facilities in the hotel to maximise sales.
§Carry
out telephone sales calls to sell the hotel’s facilities.
Customer Relations
§Establish
key relationships with corporate clients and agencies to ensure maximum
exposure and increase revenue.
§To
ensure personal presentation is of the highest standards at all times to
project a professional image to clients
§Ensure
that all communications with customers are handled within the required time
frame and to the hotel/company standards.
§Be
present to meet and greet customers as appropriate.
§Entertain
prospective clients where appropriate.
Operational Requirements
§Liaise
with the rest of the team on a day to day basis to obtain all new sales leads
and ensure that the hotel can get more business.
§Follow
the corporate strategies set by the Revenue Manager.
§Attend
hotel and department meetings.
§Be
aware of company and hotel policies, which affect the sales department.
§Ensure
that the Finance department is given accurate information for billing if
required.
§Have
full product knowledge of the facilities offered at the hotel.
§Be
aware of the other properties in the group and refer details or pass on
information to other hotels and clients.
§Be
pro-active in putting forward suggested actions to achieve the department’s
targets.
§Ensure
that statistical data is produced and analysed.
§Demonstrate
a “can do” attitude at all times
Occasional duties§To
provide support and coaching to new team members within Sales Team.
§Assist
in other departments during emergencies or as deemed necessary by the General
Manager.Carry out other duties/tasks
outside normal routines but within the overall scope of the job.
