Customer Contact Advisor £6.96ph up to £7.73ph
Our client has provided specialist niche insurance products for more than 70 years. They pride themselves in offering a first class claims and customer service business, providing comprehensive cover and competitive premiums.
Due to their success, they are looking for a Customer Contact Advisor to work in their beautiful offices in just on the outskirts of York.
Your role includes the following duties:
Competently providing quotes
Answering queries regarding company products
Administration of existing policies
Understand and reiterate policy and security requirements
Making follow up calls to both clients and brokers directly
Follow industry trade rules
Meet all call targets/objectives set.
Ensure you provide an excellent standard of Customer Service at all times.
Resolve general complaints.
To fulfil this role you will need to:
Have excellent verbal and written communication skills.
Be confident when handling objections and at the negotiating stage.
Be organised and up to date on
Our client is all about working as a team, the support, advice and assistance that each member gives is crucial for a great working environment.
Your working hours:
The offices are open 7 days a week, so one night a week you will finish at 8.30pm (starting later in the morning) along with one Saturday in 5 weeks and one Sunday in 16 weeks.
If you have the confident, bubbly, organised and fantastic personality then this is the role for you.
Please email your CV to Interaction Recruitment today - we would love to hear from you.
(Due to location of the client it is advisable that you have your own transport.)
