Customer Service Administrator
- Location:
- Sittingbourne jobs
,
Kent jobs
- Salary:
- £17,500 Plus Staff Discount, 25 Days’ Holiday plus Bank Holidays
- Company:
- Web Recruit Ltd
- Job type:
- Permanent jobs
- Date posted:
- 07/11/2009 08:45
- Job id:
- 45886230
- Contact:
- Candidate Services
- Ref:
- Totaljobs/O-EVECSA2 011/IS
Customer Service
Administrator
Sittingbourne
£17,500 Plus Staff Discount, 25 Days’
Holiday plus Bank Holidays
Our client is
one of the UK’s most respected and best known
brands – with a well deserved reputation for quality and innovation in the home
improvements market sector built up over more than 40 years. An opportunity has
now arisen for a Customer Service Administrator to join their team.
For
this role our client is looking to recruit someone with strong communication
skills, a great telephone manner and an organised approach, to play a key
position.
As a Customer Service Administrator, you will be responsible
for managing and controlling customer orders, from initial registration through
to completion, whilst providing an outstanding service to customers. For the
right person, this role offers scope to move into a supervisory or even
management position.
Specifically, your duties will include:
-
Responding to, and resolving all customer enquiries, by telephone, fax or mail
- Co-ordinating all service calls and liaising with engineers
-
Registering purchase agreements and resolving registration queries with
management
- Booking installation and service appointments
- Ensuring
customers are kept informed of order progressing if delays occur
-
Administration relating to contracts
To be considered for this position,
you must have commercial administration experience and excellent communication
skills. Any customer service experience would be beneficial to your application.
As a Customer Service Administrator, you should also have a good level
of computer literacy, an exceptional telephone manner, and excellent letter
writing skills.
To apply for the role of Customer Service Administrator,
please simply send your CV and a covering letter via the button shown. If your
skills and experience meet with any of our client's requirements and/or needs,
we will provide our clients with your full details so that they can consider
whether you may be suitable for the vacancy advertised. Your details, as
submitted by you, will only be used in conjunction with this vacancy. By
submitting your CV and cover letter to us, you give express consent to us using
your details for this purpose.
Additional Keywords: Customer Service
Administrator, Customer Service Advisor, Customer Support Administrator,
Administration, Admin, Administrative, Administrator, Sales Administrator,
Contract Administrator, Customer Services.
This vacancy is being
advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are
those of an Employment Agency.
