Customer Service Advisor
- Location:
-
Ipswich (IP1) jobs
- Salary:
- Basic of £12-18k
- Company:
- Switch Recruitment
- Job type:
- Permanent jobs
- Date posted:
- 13/11/2009 15:37
- Job id:
- 45940189
- Contact:
- James Watson
- Ref:
- Totaljobs
Due to continued success and expansion our client is presently looking to recruit several Customer Service Advisors to join their growing team.
Candidates will be responsible for liaising with customers over the telephone to resolve queries and ensure a consistently high level of service. You will need to focus on maximising quality and deliver industry leading customer service.
Experience:
- Customer focused with previous experience in a customer facing environment
- Excellent Communication Skills
- Keen team player with the ability to work both as part of a team and on your own initiative
- Ability to organise own time to ensure delivery against deadlines
- Calm and controlled telephone manner with a proven ability of resolving difficult and complex telephone queries to the customers satisfaction
- PC literate specifically in Microsoft Word and Excel with an aptitude for database based software
In return our client is looking to offer a competitive basic salary of up to £18k plus an excellent benefits package including pension, 25 days holiday, childcare vouchers etc.
