Customer Service & Passenger Operations Team Leaders
- Location:
-
London Gatwick Airport, Gatwick (RH6) jobs
- Salary:
- £28,000.00
- Company:
- Morgan R.E.M
- Job type:
- Permanent jobs
- Date posted:
- 05/11/2009 12:08
- Job id:
- 45867481
- Contact:
- Grace Simmons
- Ref:
- Totaljobs/2791
Customer Service Team Leaders
To c. £28,000 + Shift Allowance
GatwickAirport
Plus Bonus, Pension, and other benefits...
As a result of our determination to make GatwickAirport the easier airport to fly from and our continued focus on the passenger and our partners, we now have a requirement for 12 Customer Service & Passenger Operations Team Leaders. It is an exciting time to join our business, given the announcement of the sale of GatwickAirport and our programme of continuous improvement.
Leading Gatwick's Terminal security officer teams, you will be motivated to play a key role in helping the Airport realise its ambitious plans for the future. The particular challenge of these newly created roles, will centre on creating a genuine team environment where individuals and teams are constantly motivated by the needs of Gatwick's passengers and airport business partners... as well as helping generate a tangible continuous improvement culture… achieved through skilfull coaching, example & leadership.
We are looking for natural leaders with a background in Operational Management and a positive approach to change... with a proven record of continually enhancing performance by involving your team and colleagues, but also with the flexibility and commitment to be able to react effectively to suddenly changing security conditions… or other unplanned pressure situations that are part of airport life.There is a strong operational emphasis, managing a security operation working to key processes, together with the opportunity to deliver through your teams.
GatwickAirport offers an excellent salary and benefits package, provides the positive career platform of a highly profitable business in a growth market, as well as the opportunity to develop your career within a world-class organisation who are committed to Operational Excellence. Not to mention the chance to make your mark on one of the World’s leading Airports....
We are currently looking for high calibre candidates with supervisory credentials gained in a customer-driven environment… possibly in the Retail, Travel, Hotel & Catering, Leisure, Manufacturing or Distribution sectors… but more importantly in organisations where the customer is key, excellence is the goal, and where a real investment in leadership development is seen as central to delivering this.
