Data Management Exec / Database Administrator
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- Location:
-
Windsor (SL4) jobs
- Salary:
- £17500 - £23000 per annum + Excellent benefits
- Company:
- Parkside Recruitment - Staines
- Job type:
- Permanent jobs
- Date posted:
- 04/11/2009 12:34
- Job id:
- 45843042
- Contact:
- Lynn McGeorge
- Ref:
- Totaljobs/13494
Our client, an international blue chip company based in Slough are looking for an experienced Data Management Executive.
OVERALL ROLE PURPOSE
To provide accurate reporting solutions and effective data quality analysis, management and controls, working to strict SLAs to ensure all customer requirements are understood and solutions delivered within agreed targets.
Review current processes and implement best practice to ensure data controls are maintained
KEY DUTIES
*Scheduled and ad hoc report requests completed accurately and within SLA's and team KPI's
*Prioritisation of workload to ensure tasks are completed within SLA's
*Provide 'one-touch' resolution to customer requests
*Professional response to customer requests
*Consistently provide a professional, accurate and efficient service when working to tight deadlines
*Identify opportunities to maximise automation
*Take ownership of allocated tasks ensuring enquires are resolved to customers satisfaction
*Provide advice and coaching to customers/colleagues as required
*Ownership of individual and department projects through to completion
*Support delivery of other data management team activities as required
REQUIRED KNOWLEDGE & EXPERIENCE
*Highly developed Customer Service skills with a passion for data accuracy and integrity
*Skilled in data analysis and ability to question existing processes
*Able to both produce and assess information quickly and accurately
*Identify opportunities to automate processes
*Knowledge of the following IT packages ;
*MS Excel - Expert user
*MS Access Database - Knowledge beneficial
*Business Objects Reporting - Knowledge beneficial
*Cognos Impromptu - Knowledge beneficial
*AS400 - Knowledge beneficial
*E-tools - Knowledge beneficial
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Parkside Recruitment is an Equal Opportunities Employer.
