Job Id: 45870963
Deputy Manager - Wrexham/Chester Area 
Salary: Competitive + Benefits
Location: Wrexham (LL13)
Job Reference: Totaljobs/DM248
Job type: Permanent jobs
Date posted: 21/11/2009 18:05

Deputy Manager - Wrexham/Chester Area
? Competitive + Benefits

Are you ready for a challenge?
Are you looking for an opportunity to join a solid and expanding Retail business?

ABOUT US
Wickes is the DIY store of choice for tradesman and keen DIYers alike, providing low cost, own brand, quality goods that we are proud to put our name on. Recently voted No 1 for Customer Satisfaction in the DIY market by Which, we currently have over 190 stores nationwide with ambitions to be the destination store of choice for home improvements. We are part of the Travis Perkins Group, which has been elected as a Business Superbrand and operates a further 6 businesses from more than 1,200 sites across the UK.
We are now looking for Deputy Managers to join our business for one of our stores after completion of a 3-4 month market leading training programme

ROLE
Reporting to the Store Manager, you will assist in the smooth running of a store that could have staff levels of between 20 to 40 and a turnover of between ? 2m to ? 10m (depending on store size and location). Responsibilities will include

*Ensuring the highest standards of customer assistance, care and service is offered and maintained throughout the store predominantly in the areas of sales floor and warehouse.
*Maximising the potential sales and profitability of both the core and kitchen and Bathroom sales areas through effective management of recruitment, training and development of all store personnel.
*Maximising sales and profitability through effective stock management and stock control to agreed company standards.
*Providing leadership, coaching and direction to colleagues in the sales floor and warehouse areas.
*Communicating effectively with sales floor colleagues through team talks and colleague meetings to ensure regular briefings on store plans, budgets and company initiatives take place.
*Maintaining the flexible deployment and scheduling of colleagues on the sales floor and warehouse areas to cover for absence/ holidays and to ensure productivity is maximised.

THE PERSON
You will already have a retail management background, and a genuine interest in the DIY sector with previous experience of managing a team of people in either a large retail site Deputy/Assistant/Department Manager role or a smaller retail site Store Manager role. You will also be customer focused and have the ability to enthuse your colleagues into delivering customer excellence. A lead by example approach and hands on, can do attitude is essential.
You will be a good communicator, have a thirst for knowledge, a passion to deliver results through great customer service, and the ability to develop people and yourself.

WHAT DO YOU GET?
As a new employee joining the business you will receive a market leading training programme, great career prospects and a rewarding benefits package, including 25 days holiday, 20% discount card, contributory pension and access to a great range of employee initiatives, discounts and offers with leading retailers and suppliers.

If you would like to be considered for this position please apply online. As part of the application process you are required to send us your CV and fill in our Application Form.
Contact: Karen Michelson