Event Technology Manager
PSAV provides the ideas and technology that inspire great meetings. This has made PSAV one of the leading providers of event technology and audiovisual solutions for meeting planners and producers across the corporate, association, and tradeshow markets. PSAV provides an unparalleled range of event technology to support its customers’ ability to create, collaborate, and communicate. With more than 800 partner locations worldwide, PSAV provides people and resources right where you want to have your next meeting. Find out more at: http://europe.psav.com
As our company continues to grow, we are always looking to expand our talented staff. If you are ready to join our mission, you are the one we are looking for as
Event Technology Manager
In this role you will be responsible for the overall management of audiovisual services with an emphasis on delivering exceptional customer service within one of our allocated four or five star partner hotels. You act as a primary liaison with the hotel /clients to handle any issues. You drive the profitability of the operation by increasing sales and managing the variables costs as well as supporting local marketing and sales developments within the local region.
Your Responsibilities
Technical Delivery
- Direct day to day floor operations including setting, striking and operation of AV equipment for hotel customers in accordance with our Standard Operating Procedures whilst at all times portraying a polished and professional image.
- Supervise security, inventory control, transportation and maintenance of AV equipment.
Account Management
- Provide outstanding customer service to clients by establishing excellent working relationships with hotel staff and executives, client representatives and company team members.
- Proactively approach end clients to build an ongoing client relationship
Financial & Information Management & Sales Development
- Manage an efficient and profitable operation of AV equipment in accordance with our Standard Operating Procedures. Focus on revenue maximization and cost control.
- Execute and manage the sales process through advanced client contact. Improve and leverage the venue’s market position and share.
- Responsible for updating the sites partnership website in order to drive sales and increase revenue
- Complete standard and as needed reports accurately and on time.
Staffing
- Maintain a positive attitude and working environment for all team members. Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development. Lead by example in portraying a polished, professional image.
Your Profile
- HNC, bachelor degree or equivalent in an AV related or Hospitality based subject, e.g. AV engineering or sound engineering
- Three or more years of audiovisual technical experience, including at least one year of previous supervisory experience
- Excellent experience of customer service practices, preferably in the hospitality industry, and willingness to provide exceptional customer service
- Advanced sales proficiency
- Effective leadership abilities and attention to communication and teamwork
Job title: Event Technology Manager
Location: Nottingham (NG1)
Salary: £21,000 per annum
If your profile matches the description and you think this role in the challenging and fast-paced hospitality and events industry is the next step in your career, please send us your latest CV along with a cover letter highlighting your experience.
