Essential Criteria:
* Fluency in written and spoken English and fluent in German, Finnish, Norwegian, Ukrainian, Hindi, Swedish, Dutch, Swiss German, Hebrew or Flemish.
* Customer Focus - 6 months experience in telephone or face to face Customer Service, building relationships with the customer
* Specialist Expertise - Has an awareness of promoting the client brand. Understanding of social media platforms
* Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
* Planning & Organising - Ability to multitask on various contact channels to achieve personal and team targets. Plans and prioritises workload in accordance with contact volumes
* Effective Communication - Excellent communication skills both verbal and written
* Resilience - Demonstrates resilience and ability to work on own initiative
* Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement
* Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets, takes ownership to increase knowledge of the brand.
If interested please contact Patrick Mullan 02890 821900 or send your CV
Adecco Recruitment Solutions is an Equal Opportunities Employer
Adecco Recruitment Solutions is an Employment Business
