Front of House Receptionist:
Who are we?
LA Fitness is an exciting and innovative company. Supportive, fun and professional - we encourage you to actively fulfil your ambitions. It's not just our members who we believe in supporting, it's our most valued asset - YOU! We didn't grow to more than 88 clubs and boast over a quarter of a million members without the dedication of our talented workforce. Value for money lies at the heart of all our services, as we firmly believe in enabling more people to have access to a healthier lifestyle.
LA Fitness Vision:
To have 200 Clubs In the LA Fitness Portfolio
LA Fitness Mission:
To support our Members and Colleagues to achieve their goals
LA Fitness Values: SUCCESS
S - Supportive
U - Unique
C - Commercial
C - Consistent
E - Enjoyment
S - Standards
S - Success
Job Purpose
- Demonstrate positive, friendly and professional manner at all times when meeting and greeting.
- Support members achieving their ?real life' fitness goals
- Drive membership satisfaction, and ensure high membership retention by delivering high quality service and standards.
- Maximise all revenue opportunities
Knowledge, Skills and Experience
- Proven customer service experience
- A friendly and professional individual.
- Customer service focus.
- Effective communication
- Strong team working skills
- Professional, enthusiastic, friendly and fun personality
What we offer:
- Competitive basic salary. Basic £12k - £15k.
- Up to 12.5% performance related incentive bonus
- 2 Complimentary Memberships
- Extensive training including First aid, Health and Safety and Sales.
- The Opportunity to gain a National Vocational Qualification via on the job training
- Child Care Vouchers
- Range of discounted benefits
- Supportive and challenging environment where career goals can be achieved through personal development and supportive management.
LA Fitness is committed to equal opportunities
Feel great about your future
