General Manager
- Location:
- Croydon jobs
,
Surrey jobs
- Salary:
- £35000 - £40000 per annum + Excellent Benefits
- Company:
- Response
- Job type:
- Permanent jobs
- Date posted:
- 23/11/2009 18:03
- Job id:
- 45840505
- Contact:
- Marc Powell
- Ref:
- Totaljobs/STA01
General Manager
Based in Croydon
Salary: £35,000 - £40,000 + Excellent Benefits
The world's largest office products retailer is currently looking to recruit a General Manager to oversee operations at their Croydon store. The company opened its first UK store in 1993 and now trades from 137 stores across the country.
This is a fantastic opportunity to join a truly global business with a turnover in excess of $25bn. Reporting to the District Manager, the General Manager will be responsible for delivering the financial objectives for the store by developing a team that provides outstanding customer service and world class retail standards. You will be expected to ensure that the store is in stock for customers at all times and work to attract more business customers at the same time as appealing to and serving the casual consumer, ensuring the store becomes number one locally. Key duties will include guaranteeing each and every customer is engaged and offered exceptional service, recruiting and developing your team, and ensuring store compliance with retail and employment legislation. You will be expected to utilise and promote alternative customer solutions such as the company's website and delivery function, as well as maintaining continual in-store improvement using information gained from customer footfall measurements and customer satisfaction surveys.
The ideal candidate for this role must have previous retail management experience within a sales and customer service orientated retail environment. You will be able to demonstrate excellent leadership and communication skills coupled with strong organisational and analytical ability. This role is not for the faint hearted, you will be a versatile individual, combining people management, motivational skills with the ability to manage and resolve difficult situations.
This position offers a fantastic opportunity to establish and develop a successful retail career within a dynamic and growing global business and financial benefits that reflect the successful nature of the company.
To apply for this role please send us a CV and covering letter quoting reference STA01.
