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Guest Rooms Cleaners

Location:
Bristol (BS35) jobs   
Salary:
unspecified
Company:
Travelodge
Job type:
Permanent jobs
Date posted:
23/11/2009 12:02
Job id:
45806530
Contact:
Nazia Mahmud
Ref:
Totaljobs

We are looking for Guest Rooms Cleaners to join our team at our Bristol Severn View Travelodge!

Clean and comfortable rooms are why our customers stay with us. It’s up to you to make sure that their expectations are met by delivering “The Perfect Room”.

Key Responsibilities

Keeping customers happy will be the most important thing to you;

  • Be friendly and helpful at all times;
  • Listen to our customers and be happy to help with any queries they might have. If you can’t help, you’ll find someone who can;
  • Work together with your colleagues to make sure that our customers enjoy their stay;
  • Clean our bedrooms and public areas to Company standards within our timescales on a daily basis and carry out other deep cleaning duties on a weekly/monthly basis;
  • Keep the linen room clean, tidy and correctly stocked;
  • Follow our procedures, when dealing with linen, security, keys, lost property and stock;
  • Keep yourself, the team and our customers’ safe – and be aware of any potential problems;
  • Keep your line manager up-to-date with maintenance, service or equipment issues and follow these up;
  • Look after yourself and others – make sure you follow instructions for health and fire, cleaning products, manual handling and food hygiene;
  • Treat your colleagues in a fair and friendly way;
  • Be prepared to muck in and help with any other duties that might be needed;

Skills & Experience

  • Attention to Detail;
  • Work under Pressure and to set timescales;
  • Happy to work in a physically demanding role;
  • Passionate about Customer Service;
  • Flexible in work patterns and methods;
  • Be able to work as part of a team;

This hotel is situated on a roadside and applicants will need to provide their own transport.

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