HR Assistant
- Location:
- Leeds jobs
,
West Yorkshire jobs
- Salary:
- £16500
- Company:
- William Hill
- Job type:
- Permanent jobs
- Date posted:
- 21/11/2009 14:00
- Job id:
- 45830363
- Contact:
- . .
- Ref:
- Totaljobs/ADV341032 TJ3
William Hill is one of the best-known names in the gambling industry, providing gaming and betting services across three channels: online, on the high street (in over 2,000 Licensed Betting Offices) and on the phone. We are one of the UK's leading bookmakers, with a trusted high-street brand based on our in-depth knowledge of fixed-odds betting and our unrivalled customer service.
Offering professional and friendly customer service is just as important within our internal business and will be key to the success of our new HR Service Centre. The HR Service Centre will encompass all HR, recruitment and training administration for the Group.
We currently have a requirement to recruit for HR Assistants to join the HR Service Centre. The role is responsible for handling all contractual enquiries channelled through the telephone and e mail service, providing basic contractual advice on HR policy and employment matters. You will process and maintain all people data within the HR system, ensuring adherence to company processes to deliver an efficient, customer focused service in a timely manner
Key accountabilities include:
- Provision of a friendly, professional HR service to all Line Managers and employees, resolving queries ‘right first time’ and only escalating where appropriate, in line with response SLAs and departmental KPIs
- Advising Managers on matters relating to employment and employment law
- Accurately input all data and generate and issue contractual documentation in line with all stages of the employee lifecycle within the required timescales
- Administration of all case management (disciplinary, grievance, appeal and absence cases) ensuring adherence to all company processes and legislative requirements.
- Administation of all employee benefits, bonuses and payroll Liaise with other departments such as payroll, recruitment and Resource Planning to ensure complete adherence to processes and collaborative working
- Delivery of administration support for business change programmes
- Completion of Health and Safety administration
- Completion of general administration duties such as letter requests and mail merges, filing, photocopying and faxing
- Completion of Monthly HR reports and provision of MI as required
Essential knowledge, skills and experience for the role:
- Enjoys working in a team environment
- Previous administrative experience within an office environment
- Commitment and interest in HR field
- Open to change and embraces new ways of working
- Excellent verbal and written communication
- Driven by deadlines and working to targets - able to work under pressure
- A keen eye for detail
- Able to manage high volumes of work and prioritise effectively
- IT skills in Microsoft Office package and ability to work with a HR Information System
Desirable for the role
- Experience of working in a high volume, fast paced environment
- CIPD qualified (or working towards)
Benefits:
- Sharesave Scheme
- Subsidised Travel
- Pension
- Life Assurance
- 28 days Holiday per annum (including bank holidays) increasing with length of service to 33 day
Additional Voluntary Benefits:
- O2 Open Scheme - receive discount on Monthly line rental and Pay &Go handsets
- Team ClubCard
- Childcare Vouchers
- Payroll Giving
- Bike Scheme
- Recommend a friend
For more information and how to apply please visit www.hays.com/jobs/williamhill
All third party applications will be forwarded to Hays.
Ref Code: ADV341032TJ3
Closing Date: 27/11/09
