| Job Description : | This role is responsible for all administrative functions relevant to the IT department supporting all the PPD employees at all EMEA locations. Duties will include the following: - Tracking of Licenses, Servers, Printers and Care packs and ensuring all equipment has a Care pack where necessary and that these are renewed appropriately
- Responsible for the administration department's helpdesk tickets and Emac forms, ensuring they are dealt with efficiently and in the most appropriate manner
- Purchasing, tracking and managing equipment, stock, software and licenses for the department, including taking responsibility for following the orders through to delivery
- Raising of IT department's paperwork and tracking approval in accordance with department and company processes
- Responsibility for IT billing to ensure accuracy and for acting as the point on contact for IT charges and billing
- Liaising with the IT Director, Associate Directors and Managers of departments within IT, to ensure their department administrative needs are met
- Working with suppliers to build and maintain good working relationships
- Dealing with delivery and supply queries as these arise
- General departmental duties maintaining accurate records, faxes, filing, photocopying, stationery ordering
The successful applicant will be able to demonstrate the following: - Organisation skills including excellent record keeping
- Exceptional interpersonal skills and an ability to deal with users, suppliers and internal departments across countries
- Proven ability to work with national and international suppliers of IT services and equipment maintainers
- Ability to prioritise work and deal with the business demands in the most effective manner possible
- Team player
- Adaptable and flexible work approach
- Financial awareness
- Good attention to detail along with the ability to identify and offer solutions to problems in a pragmatic way
- Ability to use judgement to make decisions within defined procedures and practices
Applicants should also possess: - English and Maths GCSEs or equivalent
- Experience of working within a busy administrative function
- Experience of daily supplier interaction
- Working knowledge of Excel, Word, and Outlook
- Experience working within a team and using initiative as appropriate
- Experience dealing with the demands and processes of a large organisation
WHEN YOU APPLY FOR THIS ROLE YOU WILL BE AUTOMATICALLY TRANSFERRED TO OUR WEBSITE. PLEASE USE REFERENCE NUMBER 00594 TO APPLY |
