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National Accounts Sales Support Manager

Location:
Bury (BL0) jobs   
Salary:
£32k per annum
Company:
3663
Job type:
Permanent jobs
Date posted:
21/11/2009 18:05
Job id:
45787088
Contact:
Monique Hubbard
Ref:
Totaljobs

National Accounts Sales Support Manager

Location: Bury, Manchester

Salary: £32k per annum

The Centre for Excellence National Account Support Function has recently completed a review of functions, roles and overall support to the national account community. The resulting new structure has presented a vacancy for a new role of National Account Sales Support Manager.

The role will encompass the day-to-day management of the support teams dedicated to winning, administration, maintenance and the development of National Account contracts, namely:

  • Contracts & Tenders
  • Profit sectors ( Hotels, Pubs & Restaurants and Travel & Leisure)
  • Cost sectors( Healthcare, Education, Business & Industry and Corporate Business)
  • Plus a new pro-active, customer satisfaction function.

You will be managing a team of 4 managers and 38 Customer SupportAdministrators.

You will be a stronger motivator and leader of teams with a proven track record in the management of cross functional sales, office administration and/or customer service environments. You will effectively build, interpret, and manipulate core KPI’s within the support team to deliver service excellence.

To be successful in this you will need to be computer literate to an intermediate level in the following packages: MS Office, MS Excel, MS Access and have knowledge of ERP / CRM systems. It would be beneficail to have up to date knowledge of current legislative requirements in order to remian fully complianteg. data protection.

You will have a full driving licence and have the ability to work away from the office when business needs require.

Please note that an assessment centre day has been scheduled for Thursday 19th November at Centre for Excellence, Bury.

The benefits of working for 3663 include: pension, BUPA, 25 days holiday pa plus bank holidays, health cash plan, childcare vouchers, personal accident and life assurance and an employee discount.

Closing date for applications is Monday 9th November 2009

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