Negotiator
- Location:
- Stoke-On-Trent jobs
,
Staffordshire jobs
- Salary:
- To £16,700 including bonus and benefits
- Company:
- LG Select
- Job type:
- Permanent jobs
- Date posted:
- 23/11/2009 18:04
- Job id:
- 45829866
- Contact:
- Karen Levine
- Ref:
- Totaljobs
My growing Stoke on Trent based Debt Recovery client is a rewarding and exciting place to work if you are self motivated, target driven and have a background in collections, customer services or sales.
The business continues to grow having been formed with the express intention of setting new standards for service, quality and most importantly collection rates within the debt recovery industry.
Their mission statement is “to deliver the top collections performance for every one of our clients" .If you would like to work with them it is important that you also want to be a top performer and deliver outstanding customer service 100% of the time.
Duties will include:
Reviewing accounts to determine the best possible action
Contacting customers, negotiating in a proactive yet polite and supportive manner to obtain payment promises from debtors on behalf of the company’s clients
Following up on payment promises to secure on-going arrangements, re-negotiating with debtors who have broken payment plans
Suitable candidates will have excellent communication and influencing skills, be highly motivated and target driven and have the ability to anticipate and resolve problems. Good IT skills, excellent telephone manner and real team spirit are essential.