Norwegian Customer Relation Representatives
Ref: TH0298
Location:
Belfast
Our
client, a large international company, is seeking to recruit Norwegian Customer Relation Representatives for their office in Belfast
The
Job Role
- Provides excellent customer service to skilled gamers
via email
- Provides
a positive customer experience through, efficient, friendly, high quality
response
- Takes part in, and encourages active participation in
team discussion activities
- Takes part in the testing of all new games published on
our clients’ website to identify bugs and develop knowledge of games.
- Takes part in, and encourage active participation in
team discussion activities
The
Candidate
Essential
Criteria:
- Fluency in written
and spoken Norwegian
- Fluency in written
and spoken English
- 6 months outstanding
customer service experience in a service driven environment
- Demonstrates
expertise with internet, internet applications and Microsoft Windows,
familiar with PC hardware, PC gaming and related consumer electronics
- Demonstrates
experience of working in a team based environment supporting the team in
achieving the highest quality standards and takes an active role in
generating team morale
- Ability to
multitask, plan and prioritise workload
- Excellent
communication skills both verbal and written
- Demonstrates
resilience and ability to work on own initiative
- Demonstrates problem
solving and troubleshooting skills
- Demonstrates
ownership and accountability to achieve deadlines and targets
Desirable
Criteria:
- 2 years outstanding
customer service experience in a service driven environment
Additional
Info
Salary:
£14 - £16,000 depending on Experience
Benefits:
20
Holiday & 6 Stat days plus Birthday Off
Stakeholder
Pension Scheme
Performance
related pay / bonus structure
Large
range of employee discounts
Quarterly
reward and recognition schemes
Cycle
to work scheme
Team events
Relocation
package
To
apply for this role, please email your CV to careers@merrow.co.uk ,
or call: 0845 226 4748 for more information
Merrow Language Recruitment is a
specialist Language Recruitment Consultancy with over 40 years of experience in
the field of multilingual recruitment.To view all our current vacancies please register on our website www.merrow.co.uk
