Outbound Telesales Executive
- Location:
- Brackley jobs
,
Northamptonshire jobs
- Salary:
- £18000 - £20000 per annum + Bonus
- Company:
- Office Angels
- Job type:
- Permanent jobs
- Date posted:
- 20/11/2009 15:34
- Job id:
- 45998966
- Contact:
- Claire Wiffen
- Ref:
- Totaljobs/P362541
To achieve sales growth for the company through contacting and selling to existing, lapsed and potential customers.
To assist the Field Sales Managers by obtaining and qualifying sales leads.
Main tasks
*To contact customers on the database to achieve increased sales activity
*To identify, contact and progress sales leads in the same, parallel and alternative markets
*To maintain the database in relation to accuracy and detail held against each customer record, ensuring that records are maintained in accordance with internal and external controls and requirements.
*To actively promote products and marketing campaigns as detailed in and directed by Sales and Marketing plans.
*To liaise with Field Sales personnel and Marketing personnel in order to further grow sales turnover.
* Communicate with customers utilising the most appropriate medium (i.e. telephone, email, fax or letter).
* Make sure that any information supplied to an existing or potential customer is accurate, relevant and does not take the nature of medical advice in any shape or form.
* Pass on any complaints about the company arising from whatever source, to the relevant department.
* To handle easily resolved customer service issues within a five minute period. Otherwise pass these on to the relevant department.
* To attend conferences and trade shows as requested
* To adopt a ''Can do'' and ''quality matters'' attitude in all aspects of the role.
To assist other departments in the execution of their duties when time and resource permits
To adhere to any and all Company policies (mainly identified in the Employee Handbook and Health and Safety Manual).
To carry out any other tasks which are deemed necessary and reasonable by the Company's management.
