 | | |  | | | | Recruitment & Retention Manager (12 month contract) | | 0 - 0 | | Southampton, Hampshire | | Permanent jobs | | 23/11/2009 18:03 | | 45823012 |
British Gas is the UK's leading energy business and the largest domestic supplier of gas and electricity with more than 16m energy accounts. With a team of more than 9,000 engineers, we're also the UK's leader in the installation and servicing of domestic central heating systems and appliances. What's more, we're the number one supplier – by supply points – to Britain's commercial sector and we're setting the pace in the development of a new generation of low carbon and energy efficient products and services.To continue to build on these excellent business statistics we now need to hire a Recruitment and Retention Manager for a 12 Month period. In this role, you will be responsible for delivering cost effective and efficient recruitment services (both internal and external) for our contact centre in Southampton. You will lead all manpower retention activities and play a key role in making the Southampton site a "Great Place To Work".
Your key responsibilities will include:- Strategically planning our recruitment activities 9-12 months ahead, ensuring manpower targets and business directives are understood and adhered to in delivering the recruitment plan.
- Analysing our attraction strategy MI, to understand the most effective and cost efficient manner of attracting excellent candidates, identifying attraction requirements in a timely manner to meet our recruitment needs.
- Establishing strong professional links with 3rd party suppliers, including advertising contacts and government bodies in order to raise awareness of our career opportunities.
- Identifying and researching opportunities to raise awareness of British Gas through pre-established links and organisations by identifying opportunities for partnerships which will provide maximum exposure to the "right" audiences.
- Putting forward recommendations to the Southampton management team designed to reduce churn of our front line people.
- To develop and maintain retention recommendations such as the site attrition plan to key stakeholders for consideration
- Liaising with specialist external organisations and other relevant companies to benchmark best practice for the selection and recruitment process, website interaction and exhibiting techniques within the regional community.
- Monitoring and controlling the local recruitment budget in line with attraction and recruitment costs.
- Managing, leading and developing a team of 3 recruitment and retention specialists to achieve local and national targets.
Your skills and experience should include:- Demonstrable success of engaging, influencing and working with a diverse audience, from front line people through to senior management.
- Proven experience of leading, managing and motivating a team of multi-skilled staff.
- Proven success of taking ownership of a business area and delivering change.
- Strong written and oral communication skills.
- Good financial / business awareness and a willingness to learn as well as the ability to work flexibly.
- Exceptional organisational skills.
- Strong business acumen with a broader understanding of financial implications to choosing different recruitment and retention strategies.
- Ideally, in addition you will have experience of managing recruitment in a constantly changing external market with evidence of strategic thinking and management of recruitment campaigns and initiatives that meet challenging recruitment plans.
All applications must be online, please hit the ‘Apply' button to submit your CV. Your CV and Cover letter must be uploaded as one document. Queries? Please contact Gareth Parry on 07789 576954. The role is being handled by the Centrica Recruitment Team only and NO agency contact is required
Job reference: Totaljobs/BGR2266 | | | | | |  | |
