Sales Executive - Motor Industry Sales - South East London / Kent
- Location:
- South East jobs
- Salary:
- unspecified
- Company:
- Additional Resources Ltd
- Job type:
- Permanent jobs
- Date posted:
- 05/11/2009 15:14
- Job id:
- 45869409
- Contact:
- Chris Hall
- Ref:
- Totaljobs/HAL/L/010 280
Sales Executive - Motor Industry Sales ( New & Used Vehicles ) - South East London / Kent - Good Basic with excellent OTE`s
Company
Our Client is a leading dealer group who have grown to represent over 7 leading and popular manufacturers, based from state of the art dealerships based across Kent and West Sussex.
Role
We are looking for experienced and skilled sales executives to join a successful and busy team based in a one of our clients dealerships. You will be currently working in the motor trade and be familiar with the following activities and responsibilities:
Identifies and develops prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale
Key Job Areas
Builds rapport and qualifies the customer`s requirements
* Build rapport and understand their requirements - both their stated and unconscious needs
* Qualifies own understanding of the customer's needs - through discussion and gauging the customer`s reaction to alternative options - to build the closest possible match between the product and customer
* Demonstrates the options to the customer, understanding and adapting to their buying strategy.
* Uses a good understanding of the customer`s needs to guide him/her towards the best choice for them
Agrees the details of the sale
* Appraises the customer`s part exchange vehicle (checking documentation and obtaining quotes for any paint or repair work), agreeing a purchase price with the Sales Manager
* Reviews accessories and additional product options with the customer
* Introduces the Business Manager or agrees the payment method and any finance arrangements with the customer direct, working within company guidelines
* Finalises the details of the sale.
* Works with Sales Administration to confirm delivery date, notify the customer of any changes to the original schedule and arrange the handover
Builds the relationship with the customer during and following handover
* Meets the customer to personally hand over the vehicle following the 3-Step handover process and build the relationship further by answering any questions.
* Introduces the Service Manager or other colleagues (e.g. other members of the Service team) to the customer at vehicle handover for future contact
* Ensures that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business
Develops relationships to win new business
* Plans and organises own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business
Works as a full member of the team
* Works with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
* Ensures opportunities for sales by other teams are followed up by the most appropriate specialist e.g. fleet sales
* Maintains the showroom environment and displays to agreed guidelines, including the presentation of used car point of sale data
Package
£11k basic - £ 35k OTE plus co.car & benefits.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
