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Service Account Manager 45830993
Location:  City Centre, Manchester (M1)
Salary:  £36,907 - £41,539
Company:  GMPTE
Job Type:  Permanent jobs
Date posted :  22/11/2009 18:02
   
Job Description : 

Greater Manchester Passenger Transport Executive (GMPTE) is responsible for the development of high quality integrated transport services across Greater Manchester and to safely facilitate the 265 million annual passenger journeys across Greater Manchester. It’s the largest regional economy outside London and has a complex and changing stakeholder environment.

Following the formation of the new Bus/Rail Directorate, we are looking to develop a new Bus Performance Department with the primary focus to work in partnership with bus operators and local authorities. The team will be responsible for managing contracts up to the value of £35m, influencing commercial service performance through the development and management of Quality Partnership Schemes, work with Local Authorities to influence development of schemes to benefit buses, act in a client capacity for on-highway bus priority/traffic management and most importantly evaluate the outcomes of the investment from a customer perspective.

We are looking for proactive and enthusiastic individuals to help build and shape this newly formed team.

Being the main point of contact for bus operators, you will manage the contracts for subsidised services, ensuring contractual conditions are met and performance targets achieved. You will also work in partnership with operators to review service level performance of the commercial network, identify problems and agree appropriate actions to improve performance and therefore the customer experience.

For more information please see the attached role profile and person specification

BENEFITS
In return, as well as a competitive salary, GMPTE offers you a range of fantastic benefits, such as:

• Professional development
• Free bus travel within Greater Manchester
• Free rail or Metrolink travel to and from work
• Flexitime where appropriate
• 27 days holiday per annum
• Access to the fantastic local government final salary pension scheme

If you feel you have the right experience, knowledge, skills and qualities to succeed in this role we would like to hear from you.

Apply on-line at www.gmpte.com/jobs. Alternatively, call 0161 244 1870, quoting the job reference number of the position you are applying for, or email your postal address and the job reference number to hr@gmpte.gov.uk

Applications must be completed and received by 16:00pm on Thursday 19th of November.

Due to the high volume of applications that we receive, we are unable to respond individually to unsuccessful applicants. Therefore, if you have not been contacted by the Human Resources Department within four weeks of the closing date, please assume that you have not been successful.

   
Contact :  Philippa Grant
Reference :  Totaljobs
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