Social Media Manager £28 - £33k Brighton
- Location:
- Brighton jobs
,
East Sussex jobs
- Salary:
- £28000 - £33000 per annum
- Company:
- Exposed Solutions
- Job type:
- Permanent jobs
- Date posted:
- 16/11/2009 19:30
- Job id:
- 45960980
- Contact:
- Mike O'Flynn
- Ref:
- Totaljobs/135721
Principle Responsibilities:
Manage and lead the UK Social Media analyst team to:
* Fulfil our contracted promises to clients and ensure that we consistently deliver high quality, on time and to budget
* Pro-actively develop plans that deliver results in line with clients' agreed objectives for your own key client portfolio and your team portfolio
* Manage and grow your own client portfolio
* Develop products & ways of working that improve social media research outputs, results and team efficiencies
Delivery duties
* That we make the right promises, and that contracted promises to both clients and internal clients are kept on time and within budget
* Ensure our service delivery is managed profitably and in-line with our business plan goals
* That lead times for each activity are accurately communicated throughout the business
* That the cost of each activity and therefore profitability is monitored and managed
* Ensure that each team member is clear about their role and responsibilities and understand the company's objectives
* That delivery processes are managed and monitored
* That social media research deliverables are of the requisite quality
Product duties
* Keep up to date with Social Media developments and knowledge
* Engage with external Social Media community
* Manage a culture of continuous improvement by continually improving our products, systems and processes
New Business and Account Growth duties
* Own and handle resourcing for all requests for support on proposals and SOW and project plans for New Business and Account growth
People
* Manage and provide leadership of the Social Media analyst team
* Ensure that our business plan objectives are managed through the Social Media analyst team
* Conduct regular 1-1s and performance reviews
* Ensure that the team have the necessary skills to perform their job effectively
* Recruitment of new members of the Social Media analyst team
Quality and reporting
* Ensure that our delivery is best in class
* Ensure that policies (statements of 'must' and 'must not') are followed
* Ensure that relevant external standards are understood and incorporated where appropriate
Person Specification
Knowledge and Experience
* In depth Social Media knowledge - algorithms, methods
* 2 years experience of implementing best practice Social Media research and outreach
* Experience working across a range of many clients over a variety of online sectors
ALL APPLICANTS MUST BE FREE TO LIVE AND WORK IN THE UNITED KINGDOM FREE FROM THE RESTRICTIONS OF VISA'S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
