Team Manager
- Location:
- Swindon jobs
,
Wiltshire jobs
- Salary:
- 29968
- Company:
- Nationwide
- Job type:
- Permanent jobs
- Date posted:
- 21/11/2009 18:03
- Job id:
- 45886893
- Contact:
- Please click 'Apply Online'
- Ref:
- Totaljobs/5807
Team Manager - Operations
This is a six month fixed term contract.
Various work patterns
Day - 9am to 5pm
Evening - 12pm to 8pm Monday – Thursday, 9am to 5pm Friday
Able to get the best out of people? Are you a committed dynamic individual who enjoys a challenge? Then you could be just the right person to manage a team in our fast moving operation and use your coaching and motivational skills to boost performance
About the role
ISA Servicing &Tax is crucial to our wellbeing here at Nationwide and we're shortly moving into the ISA peak period. It is a demanding time for this area of the business where things move fast and no one stands still for very long. Managing a team in this operational environment with a strong focus on business controls, people management, process improvement and clear communication, you’ll drive efficiency through excellent operational and people management skills.
About you
Positive, motivated and with an inspirational approach to getting the best out of your team, you won’t be afraid to tackle difficult situations and use your performance management skills to resolve issues. A highly professional business attitude is essential, with the ability to meet deadlines and develop creative solutions that improve performance; you’ll be a superb communicator as you articulate the department’s needs and our key corporate messages. You’ll have a background in managing a high volume business and working towards challenging targets, and you may have a background in Financial Services too.
About us
With assets of over £160 billion and around 13 million members, we’re already the world’s largest building society. However, we’ve never been ones to sit on our laurels. We know if we’re to carry on giving our customers the unrivalled products and levels of service they’ve come to expect, we must make sure we’re continually raising standards. The importance of a commercially focused customer service function cannot be underestimated. It is an area that’s constantly changing.
About your rewards
Join us at Nationwide and you’ll get plenty of opportunities to grow, both professionally and personally. We offer exceptional rewards packages and a friendly, welcoming environment where we all work hard but also find the time to have fun. Hardly surprising then that we’ve recently been named Investor In People Champions.
You will also benefit, not only from knowing that your insight is helping our growth, but also from being part of a business that’s run for the benefit of its customers, not its shareholders.
With a fantastic pension scheme, private healthcare and an opportunity to benefit from our bonus scheme, we are confident our benefits package is one of the best around.
Target salary for this role is circa £29k dependent on experience.
