Description
We have a current vacancies for a Technical Helpdesk Agent, on behalf of HP Enterprise Services - based at the Bracken Hill Business Park in Peterlee.
This role mainly involves working within a contact centre environment and resolving 'inbound' queries on a variety of technical issues.
We are looking for candidates with excellent customer service and communication skills as well as a general solid IT know how. If you believe you have the necessary skills required please don't hesitate to contact us by responding to this advert.
The role is one that has working hours between 6.45am til 10pm Monday to Friday, but most of the time is worked between 8am-6pm. The role requires 7.5 hours daily and a total of 37.5 hours per week.
You will be required to support a key corporate client and as such will be required to undergo an extensive background check, provide full 3 year references and undergo a criminal record check.
