Telephone Negotiators
- Location:
- Stratford-Upon-Avon jobs
,
Warwickshire jobs
- Salary:
- £13875 - £16450 per annum + Monthly Bonuses, Pension, Healthcare plus
- Company:
- Cohera
- Job type:
- Permanent jobs
- Date posted:
- 23/11/2009 18:03
- Job id:
- 45869264
- Contact:
- Nicola Cairns
- Ref:
- Totaljobs/4138
Our client is looking for individuals with excellent people skills to work as Telephone Negotiators, you will need to be self motivated with a positive attitude and drive for success. Through inbound and outbound telephone calls you will negotiate outstanding monies by reaching agreements on defaulting accounts as well as dealing with any queries.
Main Duties:
Contacting defaulting accounts via telephone and letter to negotiate outstanding payments
Adhering to predefined team standards and legislative guidelines when speaking on the telephone
Recording key information clearly and precisely using bespoke computer packages
Working towards agreed individual and team targets
Developing self, and maintain knowledge in relevant collection activities
Adapting communication style to affect negotiation success
The post holder will be supported through planned coaching and development. With incentives such as overtime, bonus, healthcare and pension you will have the opportunity to earn monthly bonuses.
