Vehicle Customer Service Administrator
- Location:
-
UK jobs
- Salary:
- circa £19000 pro rata
- Company:
- ERS
- Job type:
- Permanent jobs
- Date posted:
- 03/11/2009 17:38
- Job id:
- 45837078
- Contact:
- Claire Leng
- Ref:
- Totaljobs/CL30509-1 6
Vehicle Customer Service Administrator
Watford, Hertfordshire
circa £19000 pro rata (6 month Fixed Term Contract)
Vehicle Customer Service Administrator: An excellent opportunity has arisen for an experience Customer Service Administrator to join a highly reputable automotive company. As the Customer Service Administrator you will be responsible for providing the highest level of customer service to all customers, understanding their requirements/needs and ensuring that their needs are dealt with quickly and efficiently, whilst adhering to all company policy and procedures and contributing to maximising sales targets.
COMMUTABLE LOCATIONS: Hertfordshire, Middlesex
Vehicle Customer Service Administrator Key Responsibilities:
-Promoting services and products to customers
-Maximising sales opportunities
-Receive customers and their vehicles in a friendly and professional manner
-Raising vehicle job cards for every job and pass to workshop control for scheduling and ensuring all vehicle service documentation is completed accurately
-Notify customers of all problems or additional work required and keep them fully informed at all times
-Receive completed job cards and vehicle invoices and notify customers of vehicle completion, costs and necessary arrangements
-Meet customers and explain work done and invoice details and taking payment before releasing vehicles
-Ensure any customer complaints are dealt with promptly and in the correct manner
-Ensure administration in the After-sales department is dealt with correctly and within company guidelines
Vehicle Customer Service Administrator Qualifications and Experience:
-Previous experience working in a similar position within Vehicle after-sales
-Excellent customer facing skills and telephone skills
-Excellent administration and organisation skills
-Highly presentable, professional and courteous
-IT literate
- If you are an experienced Customer Service Administrator with experience working within the automotive industry and you are looking for a new and exciting challenge……look no further!!
Email your full CV to claire_leng@ers.co.uk to be considered
Executive Recruitment Services is a well renowned provider of exceptional recruitment services to a range of industries.
We are only able to advertise a small percentage of our current vacancies. For a more comprehensive list of our opportunities, please visit www.ers.co.uk to find your next position.
