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Windows Server/Network Helpdesk Agent - Permanent

Location:
London jobs   
Salary:
£22000 - £25000 per annum + Benefits
Company:
Urban Network
Job type:
Permanent jobs
Date posted:
24/11/2009 22:00
Job id:
45886339
Contact:
Urban Network
Ref:
Totaljobs/UN-WSNHA

Windows Server/Network Helpdesk Agent - Permanent

We are an outsourced IT company based in Shoreditch London looking for an individual to join our IT helpdesk team. The successful applicant will need to be a self-motivated professional person, who can work well in a team and communicate in a clear and concise manner. Essential skills will include a good working knowledge of Windows Server environments and MS Exchange, as well as knowledge of Active Directory. The successful candidate should also possess an excellent understanding of LAN/WAN network topologies. A high level of expertise on Windows Desktop support will be essential.

Duties will include:

*1st - 3rd line helpdesk
*Pre sales technical front line duties
*Client consultation
*Maintaining multiple site networks
*Monitoring & Maintaining existing LAN/WAN networks
*Assisting clients over phone and using remote access technologies
*Windows Desktop support
*Management of network security devices
*Upkeep of client site documentation
*Building/Re-Building PC's

The salary is circa £25K per annum. Benefits include a casual/smart dress code, staff incentives, ongoing training scheme and relaxed working environment.

Please apply online submitting your CV & covering letter.

NO AGENCIES

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