Personal Banker
Because banking is best done one-to-one
Our retail revolution is focused on giving our branch teams the freedom, autonomy and support to make the most out of their close relationships with local customers. Our Personal Bankers are at the heart of this new way of doing business. By drawing on all the expertise available within their Barclays branch, they’re able to offer products and services that snugly fit each customer’s financial needs.
What you’ll give our customers
We believe in offering our customers what they genuinely need – not just the things we’d like to sell. That’s what being a successful Personal Banker at Barclays is all about. You’ll spend the majority of your time building trusted relationships with individual customers so you develop a very individual understanding of how we can help them. You’ll then work in close collaboration with the other specialists in your branch to make it happen. More than this, you’ll keep an eye on trends within your local area so that we’re as competitive tomorrow as we are today.
What you’ll get in return
Help our customers get the best that Barclays has to offer, and you’ll get the same in return. We’re not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You’ll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.
What you’ll need
The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you’ll need to show us that you know how to deliver great customer service while also identifying appropriate sales opportunities so you can meet and beat your targets. Your outstanding interpersonal skills should be backed by a broad knowledge of banking products and services. After all, it’s only by doing the right thing for customers the first time that they’ll come back for a second.
