Responsibilities:
To manage the operation of a Birthdays shop within
guidelines provided by the Company with the aim of achieving
high levels of profit, standards and customer service.
§To instruct employees to ensure that the branch trades to maximum effect within Company guidelines.
§To recruit, train and motivate and develop branch staff to enable them to run the branch in the absence of the Manager.
§To ensure that staff are fully briefed and have the ability to carry out the tasks required of them, including the communication of instructions given by H.O. and Area Management.
§To be accountable for all administration carried out in line with Company procedures.
§To order all goods as required and indicated by the stock control systems, so as to offer for sales the full range of goods carried by the Company with stock levels maintained as indicated by your Area Sales Manager.
§To take responsibility for all stock delivered and held at the branch, and for the stocktaking result (normally 2 per annum).
§To ensure that all company policies and procedures are adhered to and that all employees understand these and the implications of non-compliance.
§To be familiar with and comply with instructions given through communication from H.O. in the form of the Procedures Manual, Talking Cards and other forms of communication.
§To notify Area Sales Manager of the branch sales and other information relating to the branch as requested.
§To ensure that branch expenses are kept to a minimum whilst maintaining standards.
§To ensure that sales targets are achieved whilst working within the given wage budgets as dictated by your Area Sales Manager.
§To comply with health and safety legislation with regard to self, employees and customers of Birthdays.
§To maintain the branch to Centre of Excellence standards therefore providing a clean, tidy, safe and pleasant environment for our customers to shop.
