Retail industry job descriptions

Retail jobs are incredibly popular right now; after all, you don’t always need qualifications to get a foot in the door and there can be great opportunities for training and development.

There are lots of different jobs that you can do in retail, from junior customer service roles right up to area manager, responsible for several key stores. Do you have what it takes?

So, what retail job can I do?

Depending on your interests, qualifications, experiences and skills there is a huge selection of jobs to choose from.

We take a look at some retail industry job descriptions…

Customer service assistant

Customer service assistants are hired by lots of businesses from banks and airports to supermarkets and it's down to YOU to make sure the customer leaves with a good impression of the company you work for. No pressure, then! As an entry-level job, you won't need lots of qualifications, but if you do well then there should be lots of chances to be promoted. Fingers crossed!

Customer service assistant job description

Sales assistant

Sales assistants are at the frontline of this fast-paced industry and no two days are ever the same. Far away from the world of office desks and boring business meetings, expect to meet lots of different people every day... if you've got an outgoing personality, this is a good fit.

Sales assistant job description

Retail managers

Start by assisting a manager in running a store as a retail assistant manager and you could soon end up running your own store or even an entire area, covering a group of retail outlets. The pay is good and you can either enter through a training scheme with qualifications or work your way up the career ladder with retail experience.

Retail assistant manager job description

Store manager job description

Area manager job description

Merchandiser

Merchandising is often seen as the more glamorous side of retail, be it in supermarkets, fashion stores or even humble Poundland! Why? Well, you are the person responsible for deciding which products to buy and how they are displayed. A merchandiser needs to know what’s new on the market, what the customers will like and which products will make a profit. It's high pressure, sure, but it is also shopping for a living - and how hard can that be?

Merchandiser job description