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12 Fairfax Close
Stableton
Bristol BS12 5RT
Kenneth Brown
Molson plc
14-24 Cable Street
Bristol BS2 4RT
25 July
Dear Mr Brown
Yesterday's Evening Post reported that you are expanding your sales and servicing activities. This
highlighted your potential requirement for additional staff for your new branches. I am currently looking for
opportunities to make use of my experience of working in a service centre and would therefore be extremely
interested in any potential vacancies that might arise.
Over the past ten years I have worked in customer services, initially in retail and most recently for a
major plc. This work has included: taking bookings from customers and organising job schedules for service
engineers in a service centre; training and supervising a team; setting up and running a customer complaints
service; and handling customer account queries.
Full details of my skills and experience are contained in my CV, which I have enclosed. I will phone
next week to establish whether a meeting would be appropriate. I would very much like to discuss any
potential opening with you.
Yours sincerely;
Sally Jones
Sample covering letter - in response to an advertisement
Sample CVs and letters from leading UK corporate careers consultancy Sanders & Sidney
www.pennasanderssidney.co.uk.
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