Salesforce Business Analyst ( BA )

  • The City, City (EC3), EC3R 7QQ

About Us:

Bluewolf, an IBM Company, is a global consulting agency that builds digital solutions designed to create results. Now.

We’re the proven Salesforce strategic partner for a reason—our technology-driven method combines our team’s years of experience with cloud solutions that continually connect our clients with their customers. We specialize in leading cloud technologies like Salesforce, but our clients come to Bluewolf for so much more than our technical expertise. We serve a community of future-focused industry leaders dedicated to building the next generation of digital experiences. The way we see it, when business is done in real time on the cutting edge, it’s always now.

Description
  • The Business Analyst reviews, analyzes, and evaluates business requirements and user needs. 
  • This individual works together with consultants, Sr. Consultants, and Directors to design and implement systems that parallel overall client business objectives. 
  • He/she has knowledge of commonly-used design concepts, relational databases, and business process within a particular industry or solution area. 
  • The BA has the ability to be cross-trained in business process, technology implementations, and adoption related activities. 
  • He/she relies on instructions from assigned project teams and pre-established guidelines in order to perform the functions of the job. 
  • The BA works under the immediate supervision of a project manager, and is able to exercise independent judgment on small engagements or as a part of a team on enterprise projects.

RESPONSIBILITIES
  • Works effectively individually and with Bluewolf and customer team members toward customer satisfaction and success
  • Takes direction from project team members and immediate supervisor
  • Demonstrates a basic level of knowledge of common enterprise systems CRM, SFA, ERP
  • Seeks opportunities to develop professional skills
  • Achieves necessary technical certifications
  • Travels with client or project team as needed
  • Is able to exercise independent judgment on small client engagements or components of a larger project
  • Demonstrates the ability to perform Salesforce.com administration / configuration / data migration duties as directed

REQUIREMENTS
  • Technical Background / Degree Program preferred.
  • Experience with Salesforce.com preferred, but can be developed
  • Excellent oral and written communication skills
  • Ability to work independently
  • Willingness to travel nationally and internationally
  • Basic Understanding of the On-Demand software-as-a-service model
  • Understanding of and ability to verbalize the Bluewolf T3 methodology
  • Basic Knowledge of implementation and configuration of enterprise systems such as CRM, SFA, or ERP
  • Ability to learn quickly and think creatively
  • Team player with strong interpersonal skills
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
  • Bachelors degree in related area, 0-2 years of experience required.
  • Obtain Salesforce Certifications are required by role, upon hire

Please note: You should never need to provide bank account details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on our site please contact us with the advertiser's company name and the title of the job vacancy.