Travel Consultant

  • £22000.00 - £25000 per annum + commission, travel concessions
  • Permanent
  • Posted 12 days ago

This leading destination specialist Tour Operator are looking for an experienced Travel Consultant to join their team as a New Zealand specialist. On top of a fantastic basic salary & commission, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips.

Travel Consultant - Role & Responsibilities:

  • Creating bespoke itineraries to a variety of destinations to Australia & New Zealand. .
  • Responding to reservations over the phone, via email and live chat.
  • Dealing with customer queries, providing exceptional personalised customer service
  • Achieving and exceeding Sales targets.
  • Regular follow ups to help maximise conversion and provide feedback as to non-conversion.
  • Maintaining excellent knowledge of the destinations and product range.
  • Build and maintain a loyal customer base by maintaining contact and encouraging repeat business.
  • Provide exceptional destination advice and general guidance to customers to assist from first point of contact throughout the customer journey.
  • Cross sell across to other destinations appropriate to the customers needs.
  • Keep abreast of competitor activity and products for the destinations you sell,

Travel Consultant - Skills required:

  • Extensive experience of selling or personal travel to Australia / New Zealand.
  • Excellent tailor-made sales expertise and proven ability to achieve sales targets within a travel sales environment.
  • Proven experience of meeting and exceeding sales and performance targets.
  • Ability to fact find, close, convert, up-sell and cross sell.
  • High degree of flexibility and ability to deal with change, growth and deadlines.
  • Knowledge of Amadeus GDS is an advantage
  • Ability to demonstrate and ability to influence and negotiate.
  • Excellent spoken and written English.
  • Results and target driven, and self motivated.
  • Previous successful candidates have been from reservations, Travel Consultant, Travel Agent or Reservations consultant, Tailor-made Consultant, Travel Specialist, Travel Advisor.

Travel Consultant - Additional Information:

  • Salary of up to £25k dependent on experience plus commission
  • 20 days holiday, rising to 25 days with length of service.
  • Regular educational visits to overseas suppliers and for Product training.
  • 35 hours per week Monday to Saturday (Monday to Thursday 8 to 8, Friday 8 to 6 and Saturdays 9 to 5 - all shifts on a rota basis)

If you wish to apply for the role of Travel Consultant. please apply online or email your cv to . For enquiries please call Lisa or Louise on 01737 309984.

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